Frequently Asked Questions

PRODUCTS

All fine art prints are printed on an Epson 4880 printer utilizing high quality archival paper creating rich color and precise detail to last a lifetime. Smaller prints are packaged in cellophane sleeves with a backing board for their protection. Larger prints are rolled & wrapped to be shipped in a tube. Multiple print orders will be packaged together in one cellophane sleeve or mailing tube as we highly value minimally using the earth’s resources.

Canvases are professionally printed on high quality artist canvas and gallery wrapped around a 1.25 inch frame. With a gallery wrap you hang the canvas directly on the wall, no framing is needed. All canvases are coated with an environmentally friendly protective coating that protects your canvas from moisture, humidity, abrasions, fingerprints, and more!

LICENSING / WHOLESALE / DROP SHIP

Yes! Our licensing experience with DEMDACO & Avalanche Publishing was fabulous and we would love to be licensed again. Please contact me at lifeverse@gmail.com.

Yes, we would love to partner with you. Please contact us with details of your shop & quantities you are interested in so that we can get you accurate pricing and agreements.

Yes, we would be open to partnering with you to have you market and sell our art and we fulfill the order and ship directly to your customers for a modified price. Please contact us to let us know what you are interested in.

SHIPPING

ALL orders ship for a flat rate of $5! So fill up your cart!

Fine art prints leave the studio within 1-3 business days. Please allow for another 2-6 days for the post office to deliver your new treasure. Gallery wrap canvases ship within 5-7 business days and they will be sent via UPS ground which takes another 3-5 days.

USPS FIRST CLASS MAIL: small fine art prints
USPS PRIORITY MAIL: 16×20 fine art prints rolled in a priority mailer or large quantity orders
UPS: gallery wrap canvases
All orders are shipped with delivery confirmation so that packages can be tracked to their destination.

Yes, as long as the shipping address is correct. Receipts are never included in your package.

Unfortunately, due to the high cost of international shipping as well as the lack of ability in tracking those orders, Life Verse Design offers domestic shipping only.

SHOP POLICIES

We accept credit card and PayPal payments.

If you’d like to submit a change to an order, please contact us right away with the order information in the subject head. Once an order has gone into production, we can no longer make a change to it or cancel the order. We hope to accommodate your requests!

If the order is being shipped to Illinois, you will be charged sales tax of 8.25%.

Due to the custom nature of our work, we do not accept returns. Naturally, if there is an error on our part or any merchandise is damaged, we will promptly send a replacement that correctly reflects your order. Proof of damage is required for an item to be replaced {ie: customer must send a digital image of the packaging & damage of goods}. We know you will love your new treasure!

We have made every effort to accurately display our product color schemes on our website. We are honestly perfectionists and take great pride in quality and color accuracy. However, due to computer monitors varying and how color is viewed from one device to another, color may vary a bit in perception.

Any information received by Life Verse Design will be kept confidential. Your information will not be given or sold to a third party.

ART

YES! It is one of our favorite things to do, as we know it is an extra meaningful work of art or gift.
See the custom art listings in the shop for details or follow along here.
1. Purchase the size & style of art you would like under “Custom Art”.
2. At checkout, in “OTHER INSTRUCTIONS” please write in the text you would like on your art.
3. Email me the HI RES IMAGE at lifeverse@gmail.com. When emailing me, including your order number or name in the subject of the email. It is so important that the image be hi res, as the quality of the final art is dependent upon the original image. If you do not have the original as a digital file, I will charge an additional $15 for scanning and you will need to mail the original image to me.
*IMPORTANT copyright notice: you MUST either own the copyright of the image {I.E., you or a family member took the photo} or have written permission & release to use from your photographer in order to use the image in this artwork. By providing me with an image to work with, you release me from any and all copyright infringement and you as the buyer take all responsibility for the legal aspects of the copyright of the image.
4. I will email you a jpeg proof for you to approve. You are allowed one round of changes for free. Any additional changes beyond that will result in a further design fee, so please communicate up front what you are looking for.

VINTAGE STYLE: All images start out as digital full color images. They are brought into Photoshop & manipulated in multiple layers to create the textures, antiqued scratches, embellishments, etc… Then they are placed into InDesign where the typography is set.
WORDS TO MOVE YOU: The typography is created first in InDesign and then brought into Photoshop and placed on an oil pastel background I scanned in. Swirls are added so that our subway art is different than all the rest you see out there.
SUNSHINE STUDIO: The art is sketched out by hand and scanned into Photoshop, along with a variety of textures created by paint, oil pastel, pastel, crayon, colored pencil, etc… the final art is created in Photoshop which is so fun to use their brushes and layering techniques to create an end piece you literally could not create by hand.

YES! We wanted to create art with a vintage, timeless feel, mixing the antique & contemporary so that they would last a lifetime and not go out of style. We obviously love textures, so the scratches add another layer of texture as well as a weathered, timeless feel.

Julie Chen took all of the photos except 11 photos. Permission was granted to use the following images:
Psalm 119 & Micah 6 foggy river photo is copyright G & A Scholiers
Romans 8 open hands photo copyright sophie
Names of Jesus crown of thorns photo copyright Rene Tardie
Psalm 46 mountain photo copyright Franck Pierrel
Colossians 3 mug photo copyright Justin Bird
Romans 15 hands splashing photo copyright Cristian Dulan
The Lord’s Prayer angel photo copyright Tomas Pukalski
1 Corinthians 13 dove photo copyright Christopher Ewing
Psalm 18 fortress photo copyright Richard Hawkes
Psalm 121 mountain photo copyright Sara E. Moses
Psalm 119 boy with telescope photo copyright Rich Vintage

All art is copyright ©Julie Chen. All rights reserved. Purchasing the art does not give you the right in any way to reproduce it.

No.

By visiting our site, you agree that you will not copy, print, download or otherwise reproduce any part of our products by any means. You agree that neither Life Verse Design nor its owners shall be liable for any direct, consequential or incidental damages arising out of any aspect of your order, including but not limited to products, printing or delivery. We do not warrant against late deliveries due to shipping delays, manufacturer backorders, or color variations. You agree to allow Life Verse Design to label the backside of note cards with our logo and website information.